At NDC, we view complaints as a constructive tool for growth and an opportunity to continuously improve the quality of our services. We are committed to fostering a culture built on transparency, openness, and accountability, as we believe these values are the foundation of success and sustainability. Every complaint is handled with seriousness and care, ensuring a prompt and objective response that reflects our dedication to enhancing your experience with us.
Channels for Submitting Complaints
You may submit your complaint through any of the following channels:
- Phone: 022347771, extension 117
- Email: [email protected]
- By filling out the online complaint in this page
Response Time
Complaints will be addressed within a maximum of 14 working days.